Hi, I'm Iain McConchie*.

I'm the Head of Design & Product at ChowNow where I lead a team of product designers, brand designers, and product managers who are responsible for defining and elevating the user journey of our diner and independent restaurant partners. By creating best in class off-premise tools and services we reduce a restaurant owners operational and operating expense overheads, and in contrast to competitors, enable restaurants to own a direct relationship with their diners.

During my time as Design Manager for the Interactive Experiences team at Netflix I led a team who experimented with new ways to push the expectations of streaming entertainment and launched a bunch of fun titles along the way.

At Headspace, where I was VP of Product Design, I led Brand, Research and Product Design teams. Working with my cross-functional partners we pushed on our mission to "improve the health and happiness of the world" by moving beyond meditation to provide more holistic health outcomes. We looked at a number of new modalities and experiences. One of which was a new Apple Watch app that I created and was featured during Apple's WWDC keynote in 2019. Another was the the award winning "The Wake Up" experience. Project "Leap" and my product design direction also set the foundation for unifying under a new design system and a product experience that would go on to win an Apple Design Award in 2023.

Prior to that I was the Head of Design at the digital services agency The App Business (acquired back in 2017 by Kin+Carta). As the founding designer I built out the design capability from the ground up, wore many design hats, and was fortunate enough to work with a wide variety of companies and brands including Headspace (one of our original clients back in 2012), Tesco, The Met Office, McLaren F1, Go-Ahead, VISA and Transport for London (TfL) to name but a few. And if you go a little further back you'll find MTV and Disney on my resumé where I worked on their respective news and digital media websites as well as a ton of fun interactive and entertainment experiences, often to provide fans of a show more content or expand on the shows universe.

If you want a flavour of what (and how) I think then you can watch me discuss design at Design X Leadership Summit, Awwwards London and IxDA London. You can also hear me speak on the Nodes of Design, Adobe Wireframe and Bureau Briefing design podcasts.

You've made this far, so why not view some selected case studies or my most recent CV.